An overcrowded kitchen filled with dishes waiting to be served. The manager does his best to appease the customers while the head chef scrambles to get the next order out. The diners are eagerly waiting for their meal, but the restaurant is operating at maximum capacity. That is the life of a Product Manager. Hi, I'm Joel, the Associate Product Manager at HealthMetrics and have been working here for the past six months, and I would […]
We get it, interviews are scary. That said, there are ways to make interviews feel much less stressful and just a little preparation time can go a long way. So, let's cut to the chase - here are our tips on how you can amp up your interview game, and hopefully, ace your interview with HealthMetrics. Know […]
Having studied in the science stream during secondary school, I've always had clarity on my directions after leaving school. Besides, the engineering traits ran in my family. My interest in technology begun from assembling computers to troubleshooting issues for family and friends. It all started as a hobby, and now I am applying all those […]
Alvin Yuan is currently the Chief Executive Officer of HealthMetrics. He graduated as a pharmacist and spent the next years of his career in healthcare, financing, business management, economics, and technology. He has been in the healthcare line all his life, along with his family, so healthcare is his blood. He worked alongside his family’s company, IHM, […]
Advent Phang is currently the Managing Director of InfinitiLab and the Chief Technology Officer of HealthMetrics. He completed his bachelor’s degree in Multimedia University and went on to receive his first job offer to work as an Analyst Programmer at eGenting after winning 3rd Place at the eGenting Programming Competition 2005. After years of working […]
I still clearly remember my first day of the internship; I was excited yet nervous, not knowing what to expect. I walked into the office, and I sat in the waiting area nervously. As people were coming into the office to start work, a few of them greeted me. Honestly, I was not expecting that […]
For many of you all out there, know that HealthMetrics is going to be the next Big Unicorn! As of 2020, HealthMetrics has experienced rapid growth in revenue, headcount, and product offerings despite the COVID-19 pandemic. By 2021, HealthMetrics would have kick-started its ASEAN expansion.HealthMetrics work culture is unique as it does not emphasize hierarchical […]
The Customer Success department at HealthMetrics is a fascinating and client-centric part of the company. As the department suggests, it is all about ensuring that our clients get the best possible success when using our services and optimising their experiences. The department is fundamental when representing HealthMetrics and communicating with existing customers, making it a client-facing role. One of my favourite characteristics of […]
What do I do? I make outbound calls on a daily basis to qualified prospects for distribution to the sales team. I also work closely with the marketing team to do a quick background check on the prospects/companies that show interest in our articles, eBooks, events, social media posts, and online demonstration requests. Besides that, I arrange appointments and […]
Client support specialists represent the front-liners for most, if not all SaaS (Software as a Service) platforms. In HealthMetrics, this is not an exception as client support specialists are all-rounded, helpful individuals who provide technical support for service or product related queries and troubleshoot problems and issues. We also gather user feedback from our clients i.e. healthcare […]
I am not a believer of the term Super Salesman. When I first heard of the business idea behind HealthMetrics, I loved it. I was so excited that Jerry and I started working towards the development of these plans almost immediately, even working throughout the Chinese New Year Holiday in 2017! Personally, I feel that a great product is of the utmost importance as it is the […]